We were camping at the local music park, when our fuel pump went out on our Suburban. Len Duncan himself was the one who towed our vehicle to his shop. We waited less than 30 minutes for the tow truck to pick us up, which is pretty amazing considering he had to fight the festival traffic out flow to get to us. The staff were all very helpful, and they fixed our vehicle in a timely manner, and at a very fair price. I would recommend this company for anyone who has vehicle problems while traveling in this area.
Traveling threw on Thanksgiving Eve, these guys went above and beyond to repair my truck quickly and very reasonable. Two thumbs up! Would recommend them to anyone.
Very good service, in and out quickly for 2 tires, but no warranty on economy tires.
I had an appointment, I thought no problems in the beginning. After 2 hours I am FINALLY told they are unable to do the alignment. There was a noise the car was making. I was told that whoever repaired our car did a bad repair job installing the struts and mounts. I was even told I could get my old parts installed and then come back here to have them do the job the mechanic did and get my car aligned. My husband is certified and has worked with cars before. He also had been the one to purchase the car parts himself.
They are very honest, very friendly, and prices are always fair!!
However, this local mechanic was pretty livid to see that hand written note claiming that it was a bad repair job. He stated to us that he wouldn't be referring any other people, in fact he may direct them elsewhere. We took our car somewhere else. I would prefer to give my business to local small businesses to support them.
Earlier this year I took our car in after we had a local mechanic repair our car to get our vehicle aligned. The mechanic was the one to refer us here.
I had to pay $45 for the car NOT being aligned.
It wasn't a bad repair job, a bushing was lose is what my husband said which was only tightened. We had no problems getting our car aligned elsewhere.
Then I showed my husband who went back to the local mechanic. He made a copy of that paperwork with the handwritten note going on about a bad repair job and what we needed to do so we could it back to Duncan's to repair it and realign it.
I played on the "oh no i have no clue" and asked the guy at the counter to write it all down so I could show my husband. He did.
Duncan Tire And Auto is a US Car Dealer based in Live Oak, Florida. Duncan Tire And Auto is located at 970 Hamilton Ave NE, Live Oak, FL 32064, USA.
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